Business Communication

Business Communication Course

Get career-ready with communication and customer service basics!

What you will Learn

Keyboarding – Build speed and accuracy for today’s workplace.

Business Professionalism – Sharpen etiquette, time management, and workplace conduct.

Customer Service – Handle challenges and deliver great service.

Team Collaboration – Strengthen teamwork and problem-solving skills.

Presentation Skills – Present ideas clearly and with confidence.

Written Communications – Write professional, clear, and concise documents.

Electronic Communications – Communicate effectively through email and digital tools.

Why take this course

Employers want strong communicators and team players

Professionalism and customer service set you apart

Digital and writing skills boost your job readiness

Course Schedule

September 18, 2026 - December 11,

Fridays, 9:15AM-12:30PM

Weekly online at-home assignments/deadlines

Eligibility

Completion or enrollment in one of the following Troy Continuing Education courses:

Intermediate ESL

Advanced ESL

English Plus

AHHA

Or complete placement test & receive instructor approval

Must have access to MOS 2019 or newer

What You’ll Receive at the End of the Course?

After successful course completion, you will receive a digital badge to share on LinkedIn and across your social media channels proving you obtained the skills to effectively communicate on the job and with customers.

Cost

$314.00